Customer Service Assistant at Alphabe Insight Inc

Atlanta, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Jan, 26

Salary

54000.0

Posted On

27 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Organizational Abilities, Attention To Detail, Multitasking, Time Management, Office Software Proficiency, Customer Management Tools Proficiency, Interpersonal Skills

Industry

Public Relations and Communications Services

Description

Company Description About Us At Sphirea Plus, we believe that every event tells a story — one that inspires, connects, and leaves a lasting impression. Based in Atlanta, our team is dedicated to creating extraordinary experiences through creativity, precision, and passion. From corporate functions to large-scale celebrations, we deliver excellence in every detail, ensuring each moment reflects the vision of our clients. Job Description Job Description We are seeking a Customer Service Assistant to join our growing team. The ideal candidate will serve as a key point of contact for our clients, providing outstanding service, assisting with inquiries, and ensuring a seamless customer experience. This position requires strong communication skills, a positive attitude, and a proactive approach to solving customer concerns efficiently and professionally. Responsibilities Provide prompt, courteous, and effective assistance to customers via phone, email, and in-person communication. Maintain accurate records of client interactions and transactions. Assist in resolving customer issues, ensuring satisfaction and follow-up when necessary. Collaborate with internal departments to address client needs and enhance service delivery. Uphold company standards in every interaction, maintaining a professional and supportive demeanor. Qualifications Qualifications Excellent verbal and written communication skills. Strong organizational abilities and attention to detail. Ability to multitask and manage time effectively in a dynamic environment. Proficient with office software and customer management tools. Positive, solution-oriented mindset and strong interpersonal skills. Additional Information Benefits Competitive salary range of $50,000 - $54,000 per year. Comprehensive health and wellness programs. Paid time off and holidays. Opportunities for career growth and professional development. Supportive and collaborative work environment.

Responsibilities

The Customer Service Assistant will provide prompt and effective assistance to customers through various communication channels. They will also maintain accurate records and collaborate with internal departments to enhance service delivery.