Customer Service Assistant at Alphabe Insight Inc

San Antonio, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Feb, 26

Salary

0.0

Posted On

14 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Interpersonal Skills, Multitasking, Organizational Accuracy, Problem-Solving, Customer-First Approach, Teamwork, Office Tools

Industry

Public Relations and Communications Services

Description

Company Description About Us Sharpcontra is a forward-thinking organization dedicated to delivering impactful solutions with precision, innovation, and excellence. We believe in creating an environment where talent thrives, ideas matter, and every team member contributes to meaningful outcomes. Our culture is built on integrity, collaboration, and continuous improvement—ensuring that every project we undertake meets the highest standards of quality. Job Description Job Description We are seeking a detail-oriented and customer-focused Customer Service Assistant to support our client relations and service coordination. In this role, you will act as a key point of contact, ensuring that inquiries are handled efficiently, solutions are delivered with care, and client satisfaction remains at the highest standard. This position is ideal for someone with strong interpersonal skills and a desire to grow within a professional and supportive environment. Responsibilities Support daily customer inquiries through clear and professional communication Assist with order processing, scheduling, and service coordination Maintain client records, documentation, and internal updates Collaborate with internal teams to ensure seamless service delivery Address customer concerns with patience, accuracy, and a solution-driven approach Contribute to improving service procedures and overall client experience Qualifications Qualifications Strong communication and interpersonal skills Ability to multitask and manage priorities in a structured environment High attention to detail and organizational accuracy Problem-solving mindset with a customer-first approach Comfortable working independently and as part of a team Proficiency in basic office and administrative tools Additional Information Benefits Competitive salary package Opportunities for professional growth and long-term career development Supportive, organized, and professional work environment Skill-building across customer relations, service operations, and internal coordination Stable and structured job type with clear advancement potential

Responsibilities

The Customer Service Assistant will support daily customer inquiries and assist with order processing and service coordination. They will also collaborate with internal teams to ensure seamless service delivery and contribute to improving service procedures.