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Customer Service Assistant at Alphabe Insight Inc

Austin, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Aug, 26

Salary

25.0

Posted On

10 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Interpersonal Skills, Conflict Resolution, Order Processing, Billing Support, Record Keeping, Professionalism

Industry

Public Relations and Communications Services

Description

Company Description At Consider Posh Pro, we’ve got a knack for turning dull moments into dazzling opportunities. We’re the ones who add a splash of color to the black and white world of sales. How do we do it? Well, it’s a bit of magic mixed with a whole lot of hustle. Job Description Job Description : We are seeking a dedicated and enthusiastic Customer Service Assistant to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service and support to ensure a positive and seamless experience. You will handle inquiries, resolve issues, and help maintain strong relationships with our clientele. Responsibilities: Respond to customer inquiries promptly and professionally via phone, email, or chat. Assist customers in placing orders, processing returns, and handling billing questions. Resolve customer complaints with empathy and efficiency to ensure satisfaction. Maintain accurate records of customer interactions and transactions. Collaborate with other departments to address customer needs and improve service. Qualifications Requirements High school diploma or equivalent; additional education is a plus. Proven experience in a customer service role or related field. Excellent communication and interpersonal skills. Ability to remain calm and professional under pressure. Additional Information Competitive salary package Opportunities for professional growth and career advancement Collaborative and supportive work environment Skill development and ongoing learning opportunities Exposure to diverse projects and industry experience Compensation: USD 16 - USD 25 - hourly

Responsibilities

Act as the first point of contact for customers to handle inquiries, process orders, and resolve complaints. Collaborate with other departments to maintain strong client relationships and improve overall service quality.