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Customer Service Assistant at Alphabe Insight Inc

Washington, District of Columbia, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Aug, 26

Salary

27.0

Posted On

03 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Communication skills, Problem-solving, Attention to detail, Microsoft Office, Data entry, Order processing, Conflict resolution

Industry

Public Relations and Communications Services

Description

Company Description At Limitless East Marketing, we redefine possibilities through innovative, data-driven strategies that inspire and connect, ensuring measurable results for your brand. Job Description Job Description: We are seeking a dedicated and enthusiastic Customer Service Assistant to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service and ensuring a positive experience at every interaction. The ideal candidate will possess excellent communication skills, a friendly demeanor, and the ability to handle various customer inquiries efficiently and professionally. Responsibilities: Respond promptly and professionally to customer inquiries via phone, email, and in person Provide accurate information about products, services, and policies Assist customers in resolving complaints and issues with a positive attitude Process orders, forms, applications, and requests efficiently Maintain and update customer records accurately in the system Qualifications Requirements Proven experience in customer service or a related field Excellent verbal and written communication skills Strong problem-solving abilities and attention to detail Ability to remain calm and professional under pressure Proficiency with customer service software and Microsoft Office applications High school diploma or equivalent; additional education is a plus Additional Information Competitive salary package Opportunities for professional growth and career advancement Collaborative and supportive work environment Skill development and ongoing learning opportunities Exposure to diverse projects and industry experience Compensation: USD 17 - USD 27 - hourly

Responsibilities

The Customer Service Assistant acts as the primary point of contact for customers, handling inquiries via phone, email, and in-person interactions. Responsibilities include processing orders, maintaining accurate customer records, and resolving complaints with a professional and positive attitude.