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Customer Service Assistant at Alphabe Insight Inc

Miami, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Mar, 26

Salary

50000.0

Posted On

22 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Professional Demeanor, Customer-Focused Mindset, Organizational Abilities, Time-Management Abilities, Attention To Detail, Problem-Solving Skills, Proficiency With Computer Systems

Industry

Public Relations and Communications Services

Description

Company Description Swift7 Consultants is a forward-thinking consulting firm committed to delivering strategic communication solutions that elevate brands and strengthen public perception. We work with diverse clients across multiple industries, helping them build trust, credibility, and long-lasting relationships through thoughtful public relations strategies. At Swift7 Consultants, we value professionalism, creativity, and continuous growth. Job Description We are seeking a detail-oriented and personable Customer Service Assistant to support our daily operations and enhance the overall client experience. This role is ideal for individuals who thrive in a professional environment, enjoy assisting others, and take pride in delivering accurate and timely support. The Customer Service Assistant will serve as a key point of contact, ensuring smooth communication and efficient service delivery. Responsibilities Respond professionally to client inquiries via phone, email, and internal systems Provide accurate information regarding services, processes, and updates Maintain organized records and update customer data as needed Assist with scheduling, follow-ups, and internal coordination Support team members with administrative and customer-related tasks Ensure a consistently positive and professional client experience Qualifications Strong communication skills, both written and verbal Professional demeanor and customer-focused mindset Excellent organizational and time-management abilities Ability to work efficiently in a fast-paced environment Attention to detail and problem-solving skills Proficiency with basic computer systems and office tools Additional Information Competitive salary ($46,000 – $50,000 annually) Growth opportunities within a dynamic consulting firm Supportive and professional work environment Ongoing skill development and training Stability and long-term career potential

Responsibilities

The Customer Service Assistant will respond to client inquiries and provide accurate information regarding services. They will also maintain organized records and assist with scheduling and internal coordination.