Customer Service Assistant at Alphabe Insight Inc

Baton Rouge, Louisiana, United States -

Full Time

Start Date

Immediate

Expiry Date

25 May, 26

Salary

44000.0

Posted On

25 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Inquiries, Service Requests, Record Maintenance, Appointment Scheduling, Documentation, Follow-up Communications, Office Operations, Communication Skills, Organizational Skills, Multitasking Abilities, Professional Demeanor, Customer-Oriented Approach, Teamwork, Microsoft Office Proficiency, Problem-Solving Skills, Attention To Detail

Industry

Public Relations and Communications Services

Description

Company Description Skillbridge Academy is a forward-thinking educational institution dedicated to equipping individuals with practical skills and career-ready knowledge. We are committed to fostering a professional, welcoming, and growth-oriented environment for both our students and our team members. At Skillbridge Academy, excellence in service and communication is at the core of everything we do. Job Description Skillbridge Academy is seeking a detail-oriented and client-focused Customer Service Assistant to join our Baton Rouge office. This role is essential in ensuring seamless communication between clients and internal departments while maintaining the highest standards of service delivery. The ideal candidate will demonstrate strong organizational skills, clear communication abilities, and a proactive mindset to support daily operations and enhance the overall client experience. Responsibilities Serve as the primary point of contact for client inquiries and service requests Provide accurate information regarding company services and processes Maintain and update client records in internal systems Coordinate with internal departments to resolve client matters efficiently Assist with appointment scheduling, documentation, and follow-up communications Support administrative functions to ensure smooth office operations Contribute to maintaining a professional and welcoming office environment Qualifications Strong verbal and written communication skills Excellent organizational and multitasking abilities Professional demeanor and customer-oriented approach Ability to work effectively in a team environment Proficiency in Microsoft Office and general office systems Strong attention to detail and problem-solving skills High school diploma or equivalent required; further education is a plus Additional Information Competitive salary ($41,000 – $44,000 annually) Structured training and professional development Clear growth opportunities within the organization Supportive and collaborative team environment Stable full-time position with consistent schedule Skill development in communication, operations, and client management

Responsibilities

The Customer Service Assistant will act as the main contact for client inquiries and service requests, providing accurate information about company services and processes. This role also involves coordinating with internal teams to resolve client issues efficiently and assisting with administrative tasks like scheduling and documentation.