Customer Service Assistant at Alphabe Insight Inc

Fort Worth, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Mar, 26

Salary

49000.0

Posted On

03 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Attention To Detail, Organizational Capability, Multitasking, Problem-Solving, Customer-Focused, Teamwork, Adaptability

Industry

Public Relations and Communications Services

Description

Company Description Elevare Branding is a creative and strategy-driven agency dedicated to helping businesses stand out with clarity, innovation, and purpose. We specialize in elevating brands through memorable experiences, impactful storytelling, and high-quality event execution. Our team values professionalism, creativity, and forward-thinking solutions that support long-term growth for both our clients and our people. As we expand our presence in the events space, we are looking for talented individuals who are motivated, detail-oriented, and committed to excellence. Job Description We are seeking a detail-oriented Customer Service Assistant to join our team in Fort Worth. The ideal candidate will play a key role in supporting client communication, ensuring a smooth customer journey, and assisting with day-to-day service operations. You will work closely with internal teams to provide timely assistance, maintain accurate records, and uphold the professional standards of Elevare Branding. Responsibilities Provide prompt, clear, and professional support to clients and partners. Assist in coordinating customer inquiries, requests, and follow-ups. Maintain organized documentation and update client information as needed. Support internal teams by gathering relevant details and assisting in task execution. Ensure all communication reflects the company’s service standards and brand values. Monitor customer issues and collaborate with team members to ensure swift resolution. Contribute to a positive and efficient workflow within the service department. Qualifications Strong communication skills, both written and verbal. High attention to detail and organizational capability. Ability to multitask and manage responsibilities efficiently. Proactive problem-solver with a professional and customer-focused mindset. Comfortable working independently and as part of a team. Ability to adapt to a fast-paced and evolving work environment. Additional Information Competitive salary of $46,000 – $49,000 per year. Opportunities for professional development and long-term growth. Supportive and collaborative work environment. Skill-building opportunities in customer relations and brand-focused communication. Stable, full-time role designed for individuals looking to advance within the company.

Responsibilities

The Customer Service Assistant will provide prompt and professional support to clients and partners while assisting in coordinating customer inquiries and maintaining organized documentation. This role involves collaborating with internal teams to ensure a smooth customer journey and swift resolution of issues.