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Customer Service Assistant at Alphabe Insight Inc

Charlotte, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Feb, 26

Salary

50000.0

Posted On

06 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Problem-Solving, Customer Service, Organizational Skills, Multitasking, Detail-Oriented, Reliability, Computer Proficiency, Teamwork

Industry

Public Relations and Communications Services

Description

Company Description About Us At Harvest Evo, we are dedicated to delivering excellence through innovation, precision, and genuine partnership. Our mission is to empower businesses with solutions that promote growth, efficiency, and long-term success. As a company built on integrity and collaboration, we take pride in creating a professional environment where every team member is valued and inspired to thrive. Job Description Job Description We are seeking a Customer Service Assistant to join our dedicated team in Charlotte. This role focuses on supporting customers through clear communication, efficient problem-solving, and a commitment to outstanding service. The ideal candidate will demonstrate professionalism, adaptability, and a customer-oriented mindset. Responsibilities Respond to customer inquiries via phone, email, and internal systems with accuracy and courtesy. Assist in processing orders, tracking shipments, and resolving service-related issues. Maintain detailed and organized records of client interactions. Collaborate with internal departments to ensure customer satisfaction and timely resolution of concerns. Contribute to improving processes and overall service efficiency. Qualifications Qualifications Excellent written and verbal communication skills. Strong organizational and multitasking abilities. Detail-oriented and reliable in maintaining confidentiality and accuracy. Proficiency in basic computer and office software. Positive attitude and a team-focused mindset. Additional Information Benefits Competitive salary range of $46,000 – $50,000 per year. Opportunities for professional growth and advancement. Supportive and inclusive work environment. Comprehensive training and development programs. Full-time, on-site position with stable career potential.

Responsibilities

The Customer Service Assistant will respond to customer inquiries through various channels and assist in processing orders and resolving service-related issues. They will also maintain organized records of client interactions and collaborate with internal departments to ensure customer satisfaction.