Customer Service Assistant at Alphabe Insight Inc

Charlotte, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Feb, 26

Salary

47000.0

Posted On

24 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Organizational Abilities, Attention To Detail, Problem-Solving, Professional Attitude, Teamwork, Independence

Industry

Public Relations and Communications Services

Description

Company Description Skillbridge Academy is a forward-thinking professional development and training organization committed to empowering individuals and businesses through high-quality educational programs and strategic solutions. We focus on fostering growth, innovation, and long-term success for our clients by providing exceptional learning experiences and performance-driven support. Our team values collaboration, adaptability, and a strong commitment to excellence in everything we do. Job Description We are seeking a dedicated Customer Service Assistant to join our team in Charlotte, NC. This role is ideal for someone who enjoys helping others, communicates clearly, and is committed to delivering exceptional service. You will support daily client interactions, ensure smooth operations, and contribute to an efficient and positive customer experience. Responsibilities Provide professional and courteous support to clients via phone, email, and in-person inquiries. Assist with resolving questions, concerns, and service requests in a timely manner. Maintain accurate records and update client information in internal systems. Coordinate with internal departments to ensure seamless service delivery. Prepare reports, summaries, and documentation as needed. Support administrative tasks to ensure efficient daily operations. Qualifications Strong verbal and written communication skills. Excellent organizational abilities and attention to detail. Ability to manage multiple tasks and prioritize responsibilities. Customer-focused mindset and a proactive approach to problem-solving. Professional attitude and ability to work well independently and as part of a team. Additional Information Competitive salary: $43,000 – $47,000 per year. Growth and professional development opportunities. Supportive and collaborative work environment. Opportunities to strengthen communication, organizational, and customer service skills. Full-time role with long-term stability.

Responsibilities

The Customer Service Assistant will provide professional and courteous support to clients through various communication channels. They will assist in resolving inquiries and ensure smooth operations for a positive customer experience.