Customer Service Assistant at Alphabe Insight Inc

Atlanta, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Jun, 26

Salary

41000.0

Posted On

17 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Interpersonal Skills, Organizational Skills, Time Management, Problem-Solving, Attention To Detail, Computer Proficiency, Customer Satisfaction

Industry

Public Relations and Communications Services

Description

Company Description Elevare Branding is a dynamic marketing and brand development firm dedicated to helping businesses strengthen their public image and build meaningful connections with their audiences. Our team combines creativity, strategy, and innovation to deliver impactful campaigns that elevate brands across multiple industries. We pride ourselves on a collaborative environment where ideas are valued, professional growth is encouraged, and every team member contributes to delivering exceptional results. Job Description Elevare Branding is seeking a motivated and detail-oriented Customer Service Assistant to join our team in Atlanta. In this role, you will play a key part in supporting client interactions and ensuring a smooth and positive customer experience. The ideal candidate is organized, communicative, and committed to delivering excellent service while supporting the day-to-day operations of the customer service team. This position offers an excellent opportunity for individuals looking to develop their professional skills and grow within a collaborative and fast-paced environment. Responsibilities Assist customers with inquiries and provide accurate information regarding services and processes Maintain clear and professional communication with clients in person, by phone, and via email Support the customer service team in managing client requests and follow-ups Document customer interactions and update internal records as needed Coordinate with internal departments to ensure timely resolution of customer needs Help maintain a positive and professional experience for all clients Contribute to maintaining organized customer service workflows and administrative tasks Qualifications Strong communication and interpersonal skills Excellent organizational and time management abilities Ability to remain professional and solution-oriented when assisting customers Strong attention to detail and problem-solving skills Ability to work independently as well as part of a collaborative team Basic computer proficiency and willingness to learn internal systems Professional attitude with a strong commitment to customer satisfaction Additional Information Competitive salary ($37,000 – $41,000 per year) Opportunities for professional growth and career advancement Supportive and collaborative team environment Skill development and ongoing training Stable full-time position within a growing company

Responsibilities

The Customer Service Assistant will be responsible for assisting customers with inquiries, providing accurate information regarding services, and maintaining professional communication via all channels. This role also involves supporting the team by managing client requests, documenting interactions, and coordinating with internal departments for timely resolutions.