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Customer Service Assistant at Alphabe Insight Inc
Houston, Texas, United States -
Full Time

Start Date

Immediate

Expiry Date

12 Feb, 26

Salary

56000.0

Posted On

14 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Friendly Communication Skills, Professional Communication Skills, Attention To Detail, Organization, Willingness To Learn

Industry

Public Relations and Communications Services

Description
Company Description About Us At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion. Job Description About the Role The Customer Service Assistant provides frontline support by answering questions, resolving issues, and helping customers with their needs. Key Responsibilities Assist customers in person, by phone, or through email. Provide accurate information about products, services, or policies. Process requests, update customer records, and document interactions. Resolve basic issues or escalate concerns to senior staff. Support administrative tasks and general office needs. Qualifications Friendly and professional communication skills. Strong attention to detail and organization. Willingness to learn; training provided for entry-level candidates. Additional Information Benefits Competitive salary within the range of $51,000 – $56,000. Opportunities for professional growth and internal advancement. Supportive and collaborative work environment. Skill-building through ongoing training and development programs. Full-time position with stable long-term career potential.
Responsibilities
The Customer Service Assistant provides frontline support by answering questions, resolving issues, and helping customers with their needs. Key responsibilities include assisting customers in person, by phone, or through email, and processing requests while documenting interactions.