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Customer Service Assistant at Alphabe Insight Inc

Tampa, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

27 Sep, 26

Salary

27.0

Posted On

29 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Conflict Resolution, Microsoft Excel, Microsoft Project, Time Management, Organizational Skills, Order Management

Industry

Public Relations and Communications Services

Description

Company Description At Consider Posh Pro, we’ve got a knack for turning dull moments into dazzling opportunities. We’re the ones who add a splash of color to the black and white world of sales. How do we do it? Well, it’s a bit of magic mixed with a whole lot of hustle. Job Description Job Description :We are seeking a dedicated and enthusiastic Customer Service Assistant to join our dynamic team. In this role, you will be the first point of contact for our valued customers, providing exceptional service and support to ensure an outstanding customer experience. The ideal candidate should possess excellent communication skills, a friendly demeanor, and the ability to handle inquiries and resolve issues efficiently and professionally. Responsibilities: Respond promptly and professionally to customer inquiries via phone, email, and chat. Assist customers with product information, order placements, and returns. Manage and resolve customer complaints with empathy and efficiency. Maintain accurate records of customer interactions and transactions. Collaborate with other departments to ensure timely delivery and service. Qualifications Requirements Bachelor's degree in Business, Management, or a related field. Strong organizational and time management skills. Excellent written and verbal communication abilities. Proficiency in Microsoft Office Suite, especially Excel and Project. Ability to work independently and collaboratively within a team. Detail-oriented mindset with a focus on accuracy and quality. Ability to manage multiple tasks and prioritize effectively under deadlines. Additional Information Competitive salary package Opportunities for professional growth and career advancement Collaborative and innovative work environment Skill development through hands-on experience and mentorship Exposure to diverse projects and industry-leading clients Compensation: USD 17 - USD 27 - hourly

Responsibilities

Act as the primary point of contact for customers to provide support via phone, email, and chat. Manage product inquiries, order placements, and resolve complaints efficiently while maintaining accurate records.