Customer Service Assistant at BANDAI NAMCO
London, London - England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

20 Dec, 26

Salary

40000.0

Posted On

21 Sep, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Industry

Hotels & Accommodation

Description

Role Description


  • Greet and welcome customers with a warm,friendly demeanour.

  • Function as an expert in our product offerings,answering customer questions and providing recommendations.

  • Ensure the store is well-maintained,clean,and visually appealing.

  • Process customer transactions accurately and efficiently. Any errors are to be reported to management.

  • Work on all the sites departments as required i.e. tills,arcade areas,shop floor retail,Gashapon,game promotion,etc.

  • To assist on promotions,themed events,exhibitions etc. Occasionally these may be off site.

  • Ensure that all machine faults are reported correctly.

  • Work with the store management team to achieve sales targets and meet performance goals.

  • Assist in inventory management,including receiving,stocking,and organising merchandise.

  • Work with management and colleagues to identify opportunities to increase the areas market share of trade within the locality.

  • Provide onward training to other employees.

  • Contribute to a positive and inclusive team environment.


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Responsibilities

Role Description


  • Greet and welcome customers with a warm,friendly demeanour.

  • Function as an expert in our product offerings,answering customer questions and providing recommendations.

  • Ensure the store is well-maintained,clean,and visually appealing.

  • Process customer transactions accurately and efficiently. Any errors are to be reported to management.

  • Work on all the sites departments as required i.e. tills,arcade areas,shop floor retail,Gashapon,game promotion,etc.

  • To assist on promotions,themed events,exhibitions etc. Occasionally these may be off site.

  • Ensure that all machine faults are reported correctly.

  • Work with the store management team to achieve sales targets and meet performance goals.

  • Assist in inventory management,including receiving,stocking,and organising merchandise.

  • Work with management and colleagues to identify opportunities to increase the areas market share of trade within the locality.

  • Provide onward training to other employees.

  • Contribute to a positive and inclusive team environment.


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