DB GOLF CENTER IS LOOKING FOR A CUSTOMER SERVICE / ADMIN ASSISTANT TO JOIN OUR TEAM

We are seeking a dedicated and customer-focused professional to ensure smooth scheduling, outstanding customer service, and efficient management of administrative tasks in an Indoor Golfing Facility.
Alternate shifts on weekdays and weekends, with 2 days off per week.

QUALIFICATIONS:

• Strong communication skills
• Empathy, patience, problem-solving abilities
• Customer-centric mindset
• Familiarity with Microsoft Office
• Ability to adapt and handle ad hoc tasks with flexibility and efficiency.

• Provide administrative support to the team and director by handling special requests, projects, or urgent tasks as needed.
• Coordinate and manage lesson bookings, ensuring accurate and efficient scheduling for coaches and customers.
• Maintain accurate records of lesson schedules, customer interactions, and operational data.
• Respond promptly to customer inquiries via phone, email, chat, or in person.
• ⁠Resolving customer complaints and issues effectively and efficiently.
• Foster positive relationships with customers to enhance satisfaction and promote loyalty.
• Support the smooth running of the indoor golf center, including equipment management and resource allocation.
• Ensure all areas of the facility are clean, organized, and fully operational