Benefits:

• Opportunities for career progression
• Supportive and friendly working environment
• Modern facilities with free parking
• Comprehensive training and development opportunities
• Onsite gym and cafe facilities

We are seeking a passionate and enthusiastic Customer Service Assistant to join our client’s team. You will play a pivotal role in supporting clients with their enquiries, working closely with the Customer Service Manager to ensure a seamless customer experience. This is a fantastic opportunity for someone who thrives on delivering exceptional service and wants to make a tangible difference in a growing organisation.

Key Responsibilities

• Act as the first point of contact for all clients and suppliers, ensuring a professional and welcoming approach
• Handle day-to-day client queries and respond to emails promptly and efficiently
• Contact and liaise with suppliers to ensure smooth operations and compliance
• Provide administrative support to the customer service and finance teams, ensuring tasks are completed accurately
• Assist the sales team by preparing quotations and supporting the sales process
• Ensure clients remain compliant with all necessary regulations through proactive communication and support

Experience Ideally Required for This Role

• Proven numeracy and analytical skills to support administrative and financial tasks
• Strong communication skills, with the ability to build and maintain relationships effectively
• Proficiency in Microsoft Office applications (Word, Excel, Outlook)
• Excellent organisational skills, with a keen eye for detail
• A self-motivated team player with a flexible working approach
• Ability to work well under pressure while maintaining a high standard of work

Why Join Our Client’s Team?

• Be part of a supportive and collaborative work environment where your contributions make a real impact
• Gain valuable experience and training opportunities to support your career growth

Join a company that values passion, enthusiasm, and a commitment to delivering outstanding service. Ready to take the next step in your career? Apply today to learn more about this exciting opportunity!
Job Types: Full-time, Permanent
Pay: £24,000.00-£25,000.00 per year

Benefits:

• Company pension
• Cycle to work scheme
• Gym membership
• Health & wellbeing programme
• Private medical insurance

Schedule:

• Monday to Friday
• No weekends

Work Location: Hybrid remote in Walton-on-Thames KT12 5JF
Reference ID: SP/CS

Key Responsibilities

• Act as the first point of contact for all clients and suppliers, ensuring a professional and welcoming approach
• Handle day-to-day client queries and respond to emails promptly and efficiently
• Contact and liaise with suppliers to ensure smooth operations and compliance
• Provide administrative support to the customer service and finance teams, ensuring tasks are completed accurately
• Assist the sales team by preparing quotations and supporting the sales process
• Ensure clients remain compliant with all necessary regulations through proactive communication and suppor

Experience Ideally Required for This Role

• Proven numeracy and analytical skills to support administrative and financial tasks
• Strong communication skills, with the ability to build and maintain relationships effectively
• Proficiency in Microsoft Office applications (Word, Excel, Outlook)
• Excellent organisational skills, with a keen eye for detail
• A self-motivated team player with a flexible working approach
• Ability to work well under pressure while maintaining a high standard of wor