Customer Service Assistant at LEGOLAND Discovery Centre

Trafford, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

03 Mar, 26

Salary

12.31

Posted On

03 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Teamwork, Problem Solving, Sales, Presentation Skills, Motivational Skills, Friendly Personality

Industry

Entertainment Providers

Description

What you'll bring to the team Are you looking for a seasonal job based next to the Trafford Centre that’s full of FUN? Who wouldn’t want to work in the ultimate indoor playground and what can only be described as a giant box of LEGO®?! We have a couple of exciting roles available: Retail Team If working as a Retail Host you will be the first point of contact for our guests, offering a warm welcome into our LEGO store. Whether selling a memento of our guests amazing experience or supporting them to stock up on LEGO related goodies, answering any questions guests may have. Guest Experience Team As a Guest Experience Host, you will help to create lifelong memorable experiences in our attraction for our guests. You could be operating our rides, delivering workshops or even become one of our LEGO mascots. You will deliver the highest possible standards of guest service, presentation, and product knowledge. You will ensure that our guests are receiving optimal fun by connecting with them in a magical, fun, and safe environment. These are seasonal, fixed term positions, contracted from July - January. This is a flexible contract with opportunities to flex up your hours during peak times such as weekends and school holidays. Qualifications & Experience Qualifications and Experience: Experience working in a customer facing environment Friendly and hardworking with a "can do" demeanour Excellent communicator who loves to get along with people of all ages Fun, dynamic, and friendly personality Excellent communication, listening, and motivational skills Benefits What’s in it for you? An hourly rate, paid fortnightly 25% discount in our retail shops and restaurants 40% off LEGO online Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year 02 discount Employee pricing up to 44% off cinema tickets Perhaps the biggest benefit of joining us, are the amazing opportunities to advance your career. Merlin Entertainments is a large, global, expanding business, with no end of curatorial, operational, or general management roles, so for an ambitious and dedicated individual looking to go much further with their career, we can provide the opportunities and the support to help you realise your potential. Pay Range GBP £12.31/Hr.

Responsibilities

As a Retail Host, you will be the first point of contact for guests, providing a warm welcome and assisting with purchases. As a Guest Experience Host, you will create memorable experiences by operating rides, delivering workshops, and ensuring high standards of guest service.