As a reliable partner in the pharmaceutical industry, Biokanol Pharma GmbH stands for quality, flexibility, and customized customer solutions. With the distribution of our own products for humans and animals, our contract manufacturing, and pharmaceutical logistics, we have been passionately and wholeheartedly dedicated to the pharmaceutical industry for over 25 years. Our team of over 70 specialists ensures that every product is in the best hands.

In your role as Customer Service Assistant - Logistics, you will be the central point of contact between our customers, the warehouse, the shipping company, and internal departments. You will ensure that deliveries are processed smoothly, problems are resolved quickly, and our customers are always kept fully informed. Your commitment will ensure that our logistics not only function smoothly – but exceed expectations.

Your responsibilities include:

• Processing and coordinating customer inquiries regarding deliveries, shipment tracking, and complaints.