Customer Service Assistant at RGE

Kuala Selangor, Selangor, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

28 Dec, 25

Salary

0.0

Posted On

29 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Order Processing, Customer Support, Sales Coordination, Complaint Resolution, Timeliness, Communication, Sales Monitoring, Promotional Material Preparation

Industry

Paper and Forest Product Manufacturing

Description

Grow your career with us You are on a journey to join an exciting Company and be part of our success story to improve lives by developing resources sustainably. Here we offer you an exciting and dynamic work environment and will equip you with the know-how that will stretch and enhance your career journey. Responsibilities: Process orders from Sales team and enter them in the system to ensure that order processing is done accurately and timely. Work experience - 2 years You are on a journey to join an exciting Company and be part of our success story. Here we will equip you with the know-how and experience that will define your growth. In this role that you are about to embark on, you are required to carry out the following responsibilities: • Coordinate sales team by managing schedules, filing important documents and communicating relevant information. • Ensure the adequacy of sales-related equipment or material. • Respond to complaints from customers and give after-sales support when requested. • Handle the processing of all sales orders with accuracy and timeliness. • Inform clients of unforeseen delays or problems. • Monitor the sales team’s progress, identify shortcomings and propose improvements. • Assist in the preparation and organizing of promotional material or events. To be successful in this role, it is recommended that you should have the following skills and qualifications: • A basic school certificate. • Relevant working exposure or experience in a similar role. • Willing to relocate to the job location. Disclaimer: When you send us your resume and personal details, it is deemed you have provided your consent to us retaining your information in our talent recruitment database. All information provided will only be used for the recruitment process. RGE will only collect, use, process or disclose personal information where and when allowed to under applicable laws. Only shortlisted candidates will be contacted for an interview. We endeavour to respond to every applicant. However, if you do not receive a response from us within 60 days, please consider your application for this position unsuccessful. We may contact you in the future for any opportunities that match your qualifications and experience. Thank you for considering a career with RGE. #LI-Vinda RGE (Royal Golden Eagle) manages a group of resource-based manufacturing companies with global operations. Our work ranges from the upstream, comprising sustainable resource development and harvesting, to downstream, where our companies create diverse value-added products for the global market. RGE group of companies are involved in the following business segments: Pulp and Paper – APRIL and Asia Symbol Palm Oil – Asian Agri and Apical Dissolving Pulp – Bracell Viscose Fibre – Sateri and Asia Pacific Rayon Integrated Energy Provider – Pacific Energy RGE’s vision is to be one of the largest, best-managed and sustainable resource-based groups, creating value for the community, country, climate, customer and company. We are united by a common purpose to improve lives by developing resources sustainably. Your Future Starts Here Visit RGE website or view our LinkedIn page for more details. Check our Youtube for videos! Not finding the right fit? Let us know you're interested in a future opportunity by clicking Get Started below!

Responsibilities

The Customer Service Assistant will process orders from the Sales team and ensure accurate and timely order processing. Additionally, they will coordinate with the sales team, respond to customer complaints, and assist in promotional activities.