CUSTOMER SERVICE REPRESENTATIVE

Immediate Start – Cork, Ireland (Candidates MUST be able to commute daily)
We Love Fundraising is excited to announce an opportunity to join our team as a Customer Service Representative, working in partnership with one of our valued Non-Profit Organisation (NPO) clients.
In this role, you’ll combine your passion for helping others with strong communication skills to represent our client’s mission at events across Cork. You’ll play a vital role in engaging with potential supporters, sharing the organisation’s goals, and building lasting relationships to secure donor support.

• Engaging with Customers: Represent the NPO at places where people work, shop and live, connecting with the public and fostering interest in the organisation’s cause.
• Promoting a Mission: Educate potential supporters about the NPO’s work, inspiring them to commit to long-term contributions.
• Providing Customer Support: Answer questions, offer detailed information, and ensure the donation process is smooth and straightforward.
• Achieving Results: Meet daily targets, contributing to the growth of the client’s donor base.
• Processing Applications: Managing donor details and ensuring applications are completed accurately.
• Building Awareness: Helping to promote the NPO’s cause to enhance its visibility and impact.
• Answering Inquiries: Providing clear, detailed responses to any questions prospective supporters may have.
• Collaborating with the Team: Working closely with your colleagues to meet collective goals and deliver excellent results.