COMPANY OVERVIEW

Select Blinds is a family-run business with 30 years of experience in providing expertly crafted window blinds across Central Scotland. We pride ourselves on our commitment to quality and customer satisfaction, blending traditional values with modern style to deliver bespoke solutions for homes and businesses.

SUMMARY

As a Customer Service Representative at Select Blinds, you will be the first point of contact for our valued customers. Located in Central Scotland, you will play a key role in ensuring customer satisfaction through effective communication and personalized service, helping clients transform their spaces with our high-quality products.

REQUIREMENTS

• Strong communication skills
• Experience in customer service or retail environment preferred.
• Ability to analyze customer needs and provide tailored solutions.
• Familiarity with data entry and maintaining accurate records.
• Excellent phone etiquette and interpersonal skills.
  If you are passionate about delivering outstanding customer experiences and want to be part of a trusted family business, we invite you to apply today and join our dedicated team at Select Blinds!
  Job Types: Full-time, Part-time, Permanent
  Pay: £12.21 per year
  Expected hours: 37.5 per week

Benefits:

• Casual dress
• Company pension
• Employee discount
• Free parking
• On-site parking
• Store discount

Work Location: In person
Reference ID: CSA 17.0

• Provide exceptional customer service through various channels including phone and email.
• Assist customers with product inquiries, order processing, and after-sales support.
• Analyze customer needs to recommend suitable products and solutions.
• Handle upselling opportunities while maintaining a focus on customer satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Ensure effective communication with team members to enhance service delivery.