Customer Service Assistant

at  Simplify Group

£22,500.00 + £2000 PER ANNUM + BONUS (£24,500.00 OTE)

If you are a Customer Service professional who is looking for a part-time role with the potential to earn good money whilst working for the largest conveyancing and property services group in the UK, then keep reading!

REQUIREMENTS

You will be unflappable under pressure and able to pay attention to detail to provide accurate work even when dealing with conflicting tasks and priorities.
You will go above and beyond to provide an exceptional customer service, and assistance to your team mates when they are busy and need help and support.
Lastly, communication will come easy to you. You’ll have a naturally engaging communication style and an empathetic approach when dealing with customers who may be upset and under pressure.

ABOUT US

Simplify is the UK’s leading conveyancing and property services business, comprising nine businesses which include some of the largest conveyancing law firms in the UK, two leading independent property services businesses as well as being the market-leading direct to consumer online conveyancer

This role is all about being the first point of contact to our customers and leaving them with an excellent first impression to match!
You will work closely with the wider Valuation team and liaise with estate agents, taking calls and bookings for valuation appointments.
You’ll be confident, friendly and professional on the telephone, with a passion for providing outstanding customer service.