Overview:
We are currently seeking a Customer Service Representative to join our team. The ideal candidate should be bilingual, with proficiency in English and Spanish, to provide exceptional customer service to our diverse clientele.
Duties:
- Communicate effectively with customers via phone, email, and chat
- Provide excellent customer service by addressing inquiries and resolving issues promptly
- Utilise phone etiquette to ensure professional and courteous interactions with customers
- Analyse customer needs and recommend suitable products or services
- Conduct data entry accurately and efficiently into the system
- Upsell products or services to increase sales revenue
Skills:
The successful candidate should possess the following skills:
- Proficiency in English and Spanish languages
- Strong communication skills, both verbal and written
- Multilingual abilities are a plus
- Ability to analyse customer needs and provide appropriate solutions
- Experience in upselling products or services is advantageous
- Proficient in data entry tasks
Join our team as a Customer Service Representative and be part of a dynamic work environment where your language skills and customer service expertise will be valued. Apply now to embark on a rewarding career journey with us.
Job Type: Part-time
Pay: £12.50 per hour
Expected hours: 16 – 32 per week

Benefits:

• Company pension
• Free parking
• On-site parking

Work Location: In person
Expected start date: 15/09/202

Please refer the Job description for details