Customer Service Assistant

at  Vanguard Ventures

Be part of something bigger, join a team that promotes a positive work culture and values ethical businesses. Vanguard Ventures is looking for a dedicated Customer Service Assistant to join their pro-active Events and Promotions team.

YOUR ROLE

As a Customer Service and Events Assistant, you will be the face of the company and the brands we represent. Engaging directly with the brands’ customer audience, you will provide accurate information to potential and existing customers, and report regular Marketing research as feedback to our managers. Our company culture’s pride is to make everyone’s day better.
Most of all, you represent our company values and bring your real self to work every day.

YOUR RESPONSIBILITIES

You’re a people person! You use the systems we provide to engage with every customer to help them find exactly what they’re looking for, and you do so with a “friends first” mindset. Full training provided.
You’re passionate about excellence! Guests come to you to educate them on service or product details and you are excited to make suggestions to fit their needs.
You can learn more skills! Your skillset rocks no matter what area of the business you’re in and you can easily move and develop between roles as needed.
You’re an innovative problem solver! Making your customers’ day is your priority and you’re able to proactively resolve any concerns while sticking to company policy.
You’re a team player - #teamwork! You’re always willing to assist your team in #gettingthejobdone.
You’ve got integrity! You do the right thing and you always adhere to our policies & procedures.

YOU’D BE GREAT FOR THIS ROLE IF:

You love interacting with people!
You’re full of energy and can handle multiple tasks in a fast-paced environment.
You’re available to work at flexible times to maximise brand exposure!
You’ve worked in people oriented environments before. #practicemakesperfect