WE’RE HIRING:

Customer Service Assistant

• Location: Southwark, London (On-site)
• Hours: Full-time | Monday to Friday | 9:00 AM – 5:00 PM
• Salary: Competitive + performance-based bonuses
• Start Date: ASAP or September 2025

Zenion is expanding, and we’re looking for a Customer Service Assistant to join our growing team.
If you’re organised, friendly, and thrive in a busy environment, this could be the perfect role for you.

• Onboard new customers and deliver training on the vehicle rental process
• Provide hands-on vehicle demonstrations
• Handle inbound and outbound customer enquiries (phone, email, in-person)
• Manage customer accounts and support with administrative tasks
• Coordinate with mechanics and assist with vehicle preparation
• Manage incoming and outgoing post
• Monitor office and rental supplies
• Track vehicle availability and keep internal records up to date
• Provide occasional front desk/reception cover when required