Customer Service Associate – Customer Service Representative - North West
at Canadian Tire
Edmonton, AB, Canada -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 27 Dec, 2024 | USD 17 Hourly | 29 Sep, 2024 | N/A | Good communication skills | No | No |
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Employment Type:
Full Time | Part Time |
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Contract to Hire – Corp 2 Corp |
Description:
Are you looking for a job where you can learn, meet people, have fun, share your ideas and help customers in a family and diverse work environment? Would you like to join one of Canada"s most iconic and trusted companies? We’re 100 years young and we need you!!
JOB SUMMARY
The Customer Service Representative works directly with customers and employees, handling inquiries, product returns, exchanges and sales transactions efficiently and professionally.
REQUIREMENTS / SKILLS
- Customer service experience
- Ability to work shifts (days, evenings, week-ends and holidays)
- Approachable
- Ability to find solutions to problems, adapt and cope with challenging situations and make decisions
- Ability to handle physical demands including standing/walking for 8 hours while frequently lifting and carrying items, twisting, turning and reaching
- Ability to work in a fast-paced environment
- Attention to detail
- Ability to operate cash register (asset)
High-School or Equivalen
Responsibilities:
- Greet, assist and thank customers in a friendly manner, over the phone and in person.
- Respond to and handle customer inquiries, requests and concerns over the phone and in person.
- Process returns and exchanges.
- Operate cash register, computer and printer.
- Maintain the customer service area.
- Ensure compliance with Health and Safety regulations.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Outsourcing/Offshoring
Sales / BD
Customer Service
Graduate
Proficient
1
Edmonton, AB, Canada