DLF Canada /North America SBU is currently recruiting for a Customer Service Associate for our Lindsay, Ontario, Canada operation.
DLF Group is the world leader in the development and sale of high-quality grass seeds for the agricultural and (professional) lawn market. By continuously developing new innovative varieties and products, and with a strong focus on quality and reliability, DLF Group offers demonstrable value to the business of their customers and other relationships.
DLF North America SBU is one of our four Strategic Business Units. DLF employees are characterized by a high level of competency, passion, and commitment. Together with an entrepreneurial mindset and a flat organization, this contributes to DLF’s unique agility.
Come grow with DLF!
Explore DLF More: https://dlf.com (Global) & https://ca.dlf.com (Canada)

Qualifications:

• 2 plus years of office/administrative experience in agricultural sales-related business, seed experience preferred
• Post-secondary education in office, business related programs
• Accounting experience an asset
• Excellent numerical, verbal, written, listening and interpersonal communication skills.
• Strong organizational, multi-tasking, prioritization skills with attention to detail.
• Ability to manage multiple concurrent projects
• Proficiency with Microsoft Office – Excel & Word
• Navision software experience an asset
• JD Edwards experience an asse

• Customer Service activities -ensure “total customer satisfaction”
• Phone reception through Teams
• Mailing/Scanning
• Order entry processing activities including formulation and input of custom blends
• Accounts Receivable activities – including invoicing customers, credit memos and credit card payments
• Respond to all customer inquiries
• Assist sales team activities -quotes, pricing and availability
• Assist sales team with reconciling customer and dealer accounts
• Tracking Shipments
• Back up support for other team members

Qualifications:

• 2 plus years of office/administrative experience in agricultural sales-related business, seed experience preferred
• Post-secondary education in office, business related programs
• Accounting experience an asset
• Excellent numerical, verbal, written, listening and interpersonal communication skills.
• Strong organizational, multi-tasking, prioritization skills with attention to detail.
• Ability to manage multiple concurrent projects
• Proficiency with Microsoft Office – Excel & Word
• Navision software experience an asset
• JD Edwards experience an asset