OVERVIEW

We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. This role is essential in providing exceptional service to our customers in a retail environment, particularly within a grocery store setting. The ideal candidate will possess strong communication skills and a passion for helping others, ensuring that every customer interaction is positive and productive.

SKILLS

• Strong customer service skills with a focus on creating positive interactions.
• Proficiency in retail math to assist with transactions and inventory management.
• Basic math skills for accurate cash handling and register operations.
• Experience in retail sales, preferably within a grocery store environment.
• Ability to communicate effectively, both verbally and in writing.
• Bilingual abilities are a plus, enhancing communication with diverse customers.
• Familiarity with merchandising techniques to attractively present products.
• Supervising experience is beneficial for those looking to take on leadership roles.
• Knowledge of upselling strategies to maximize sales opportunities. Join our team as a Customer Service Representative where you can make a difference in the shopping experience of our valued customers!
  Job Type: Part-time
  Pay: From $15.00 per hour
  Expected hours: No more than 37 per week
  Work Location: In perso

• Assist customers with inquiries and provide information about products and services.
• Handle transactions accurately using the Point of Sale (POS) system, including cash handling and cashiering duties.
• Maintain a clean and organized sales floor through effective merchandising and stocking practices.
• Conduct product demonstrations to enhance customer understanding and encourage sales.
• Upsell products by identifying customer needs and recommending suitable items.
• Supervise junior staff members, providing guidance and support as needed.
• Ensure adherence to phone etiquette standards while handling customer calls.
• Collaborate with team members to achieve sales goals and enhance the overall customer experience.