Customer Service Associate
Job Type: Seasonal. 30-40 hrs/week, (January to June)
Hours of Work: 8am - 4:30pm (Weekend work is required)
Salary/Wage: Starting at $16.25/hr
OUR CORE PURPOSE: Helping People ThriveWe have an endless pursuit to cultivate an environment where everyone can thrive—customers, vendors and team members alike. We empower our customers by providing expert guidance, quality products, and personalized support, enabling them to create and enjoy flourishing gardens and expected results. We invest in our team and foster an engaging workplace to be proud of.
OUR CORE VALUES TO GUIDE THE WAY: One Team Purpose-before-roleAuthentic Be true to yourself and others at all timesAccountable Take ownership of your actions and responsibilitiesEnthusiastic Bring energy and passion every dayGrowth Passion for learning, adapting and innovating to stay ahead in all areas
THE COMPANYT&T Seeds is at the starting line of gardens in Canada and has been since 1946 providing a robust and diversified selection of flower and vegetable seeds, seedling fruit and non-fruit trees, shrubs, perennial bulbs, plants, nutrients and gardening supplies. Our proprietary production processes and tailored fulfillment operations, combined with our expertise in gardening and customer care aim to help our customers thrive.
Serving Canadians, coast to coast with our online, phone and local garden center sales channels, we focus on gardeners of all sizes with an expertise in supplying and supporting small to midsize gardens and farms. Whether a garden is for supplying families, grocers, communities or manufacturers we are there.
THE POSITIONReports to the Manager of Customer Success and Fulfillment, the incumbent will be responsible for answering phone calls and emails, taking phone orders, handling customer concerns, answering website chats and processing mail and fax orders.

REQUIREMENTS

• Attention to detail and a strong work ethic
• Ability to work well in a team setting and individually
• Knowledge in gardening
• Working knowledge of computers
• Strong customer service skills
• Excellent conflict resolution skills
• Must love dogs! (We are a dog-friendly business)
  INTERESTED CANDIDATES: Apply on our company’s website with your Cover Letter and Resume at ttseeds.com/we-are-hiring/
  Note: T&T Seeds is located at 7724 Roblin Blvd, Headingley, MB. Successful applicants must have access to transportation as it is not accessible by city transit.
  Job Type: Seasonal
  Pay: $16.25 per hour
  Expected hours: 30 – 40 per week

Flexible language requirement:

• French not required

Schedule:

• Monday to Friday
• Weekends as needed

Ability to commute/relocate:

• Headingley, MB: reliably commute or plan to relocate before starting work (required)

Work Location: In perso

Please refer the Job description for details