Customer Service Associate at Wood Shed Lumber & Hardware

Warrensburg, Missouri, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Jul, 26

Salary

15.0

Posted On

05 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Communication, Checkout operations, Transaction processing, Cash handling, Multitasking, Attention to detail, Product knowledge, Safety compliance, Retail operations

Industry

Retail Building Materials and Garden Equipment

Description

Essential Job Functions All positions at Wood Shed require the ability to: Stand and walk for extended periods throughout the store and yard Perform work requiring balance, coordination, and hands-free mobility Lift, carry, push, and pull materials of varying weight depending on role (up to designated limits) Work in a fast-paced retail environment with changing priorities Assist customers in a professional, courteous, and solution-oriented manner Work both indoors and outdoors in varying weather conditions Safely operate tools, equipment, or vehicles as required (training provided where applicable) Follow all safety policies, procedures, and operational standards These functions are considered essential and cannot be removed or permanently modified. FRONT-END / CUSTOMER SERVICE ASSOCIATE 🧾 Job Summary Front-End / Customer Service Associates create the first and last impression for Wood Shed customers. This role focuses on checkout, customer service, and front-end operations, while still supporting cross-trained coverage throughout the store. 🔑 Key Responsibilities Greet customers and provide friendly, efficient checkout service Answer phones and direct customers to appropriate departments Process transactions accurately, including returns, refunds, and house accounts Promote loyalty programs and seasonal promotions Maintain a clean and organized front-end area Assist customers with basic product questions and store navigation Provide backup support on the sales floor or loading area as needed Attend staff meetings and follow all policies and safety standards ✅ Qualifications Strong customer service and communication skills Attention to detail and ability to multitask Ability to stand for extended periods and move throughout the front-end area Ability to lift and handle products of varying weight as needed Willingness to be cross-trained and assist in other areas Flexible availability, including weekends and holidays

Responsibilities

The associate is responsible for providing friendly checkout service, processing transactions, and maintaining a clean front-end area. They also assist customers with product inquiries and provide support across the store as needed.