Customer Service Banker at New Hampshire Mutual Bancorp

Hooksett, New Hampshire, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Sep, 26

Salary

21.63

Posted On

28 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Cash Handling, Relationship Building, Problem Solving, Banking Software, Interpersonal Skills, Organizational Skills, Account Maintenance, Needs Based Inquiry, Referral Generation

Industry

Banking

Description

Company: The Merrimack Title: Customer Service Banker (Universal Banker) Location: Hooksett, New Hampshire Position Details: Full-time including rotating Saturdays ---------------------------------------- Are you a customer-focused banking professional who enjoys building relationships, solving problems, and helping people feel confident with their banking needs? We’re looking for a Customer Service Banker who thrives on creating a welcoming environment, building trusted relationships, and delivering a positive banking experience. As a Customer Service Banker, you’ll support customers with everyday banking needs, while helping to connect them with the products and services that best support their financial goals. If you enjoy building meaningful customer relationships, supporting your local community, and being part of a collaborative team environment, we invite you to explore our opportunity at our Hooksett, NH branch. Why You’ll Love Working Here In addition to a competitive salary, we offer a comprehensive benefits package designed to support you both personally and professionally, including medical, dental, and vision coverage, a 401(k) with company match, paid time off, paid parental leave, tuition reimbursement, professional development opportunities, and the chance to be part of a supportive team that values the work you do every day. Starting pay begins at $21.63 per hour and is negotiable based on level of experience What We’re Looking For * High school diploma or GED * Minimum one year experience in customer service and/or cash handling role * Experience utilizing software applications to perform customer service duties * Strong interpersonal and organizational skills * Must be able to work rotating Saturdays * Ability to travel between branch locations as needed * Prior bank teller transaction knowledge a plus but not required What You’ll Do * Maintain a working knowledge of banking products and services while promoting them to the customer * Demonstrate an openness and willingness to switch between the teller and customer service positions as the needs arise * Complete individual and business account deposit/withdrawal transactions, account opening and maintenance activities including checking, savings and time deposits * Provide a professional customer service experience while obtaining new business opportunity referrals through needs based inquiry * Responds to questions and resolve problems or concerns for customers effectively and efficiently Why Join Us We believe in building genuine partnerships that encompass top of the line customer service delivered by a culture of teamwork, integrity and excellence. We take pride in the communities that we serve! If you’re ready to grow your banking career in a customer-focused community branch, we’d love to hear from you. Join an award-winning team where your leadership, service, and local impact will be valued every day. We are an Equal Opportunity Employer. This includes veterans and individuals with disabilities #communitybankingthemerrimack

Responsibilities

The role involves managing everyday banking transactions, opening and maintaining individual and business accounts, and promoting banking products. The banker will switch between teller and customer service duties to provide a professional experience and generate new business referrals.