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Customer Service Broker at Collectivfide Insurance Brokers Inc

Brockville, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

04 Jul, 26

Salary

50000.0

Posted On

05 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Personal lines insurance, Insurance brokerage, Customer service, Risk assessment, Underwriting, Claims processing, Policy renewal, Policy endorsements, PowerBroker, Applied Rating Services, Account management

Industry

Description

Purpose: Working as part of a team, actively service, maintain, and help grow a personal lines book of business. Key Duties & Responsibilities Your focus will be to service an assigned book with the option to also earn additional commission for any new business sales you bring to W.C. Burgess. Manage all aspects of the customer life cycle from quote to renewal, endorsements, remarket and cancellations. Conduct detailed reviews of risk and underwriting information to ensure accuracy and optimal insurance solutions for your clients; they are looking to you to be their trusted advisor to make sure they have the right protection for their unique needs. Take new claim reports, help clients navigate through this process with empathy, and submit them to the insurance carrier Diligent follow up on clients’ accounts to ensure outstanding activities are resolved. Qualifications Must be RIBO licensed. Minimum 1 year Personal Lines Broker experience. Proven track record servicing an assigned book of business. Remain current and develop expertise in assigned markets, staying open to new market opportunities. Working knowledge of PowerBroker & Applied Rating Services is an asset. We are committed to providing accommodations and to achieving a barrier-free workplace for individuals with disabilities. Should you require an accommodation to participate in our recruitment process, we will support you by considering your individual accessibility needs and work together on a solution. Real People, Real Conversations, Real Hiring Currently hiring to fill a vacancy Location Brockville, Ontario Department Brokerage - W.C. Burgess Employment Type Full-Time Compensation 45000-50,000

Responsibilities

The broker will manage the customer life cycle for a personal lines book of business, including quotes, renewals, and claims. They are also responsible for conducting risk reviews and providing expert insurance advice to clients.