JOB OVERVIEW

We are seeking a motivated and enthusiastic Customer Service Associate / Cashier to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service and support while managing transactions efficiently. Your ability to communicate effectively and handle customer inquiries will play a crucial role in enhancing the customer experience. This position requires a blend of technical knowledge, sales acumen, and strong organizational skills.

EXPERIENCE

• Previous experience in retail sales or customer service is preferred.
• Familiarity with technology sales and product demos is a plus.
• Bilingual or multilingual candidates are encouraged to apply, as communication with diverse clientele is essential.
• Strong communication skills, both verbal and written, are necessary for effective interaction with customers.
• Basic math skills are required for accurate cash handling and transaction processing.
• Demonstrated organizational skills to manage multiple tasks efficiently in a fast-paced environment. Join us in delivering outstanding service while building lasting relationships with our customers!
  Job Type: Part-time
  Pay: $17.20-$28.23 per hour
  Work Location: In perso

• Greet customers warmly and assist them with their inquiries in a friendly manner.
• Process transactions accurately using the Point of Sale (POS) system, ensuring efficient cash handling and cashiering duties.
• Provide product demonstrations and technical sales support to help customers make informed purchasing decisions.
• Upsell products and services by identifying customer needs and recommending suitable options.
• Maintain an organized and visually appealing merchandise display to enhance the shopping experience.
• Handle customer complaints with professionalism, ensuring resolution in a timely manner.
• Manage time effectively to ensure all tasks are completed within designated shifts while maintaining high service standards.
• Uphold phone etiquette when responding to customer calls, providing information and assistance as needed.