Customer Service Champion at Shell Balhaldie
Dunblane FK15 0NB, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

30 Sep, 25

Salary

12.21

Posted On

15 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Phone Etiquette, Customer Service, Customer Experience, Transaction Processing, Communication Skills

Industry

Outsourcing/Offshoring

Description

JOB SUMMARY

We are seeking a friendly and efficient Cashier to join our team. The ideal candidate will be responsible for providing excellent customer service, processing transactions accurately, and maintaining a clean and organised checkout area. This role requires strong communication skills and the ability to work in a fast-paced environment while ensuring customer satisfaction.

SKILLS

  • Strong communication skills in both English and Spanish; bilingual or multilingual abilities are highly desirable.
  • Excellent phone etiquette for handling customer calls effectively.
  • Proven analysis skills to assess customer needs and recommend appropriate products or services.
  • Ability to upsell products while maintaining a positive customer experience.
  • Attention to detail for accurate data entry and transaction processing.
  • A friendly demeanour with a focus on providing exceptional customer service in a retail environment. Join our team as a Cashier and contribute to creating a welcoming atmosphere for our customers while developing your skills in a dynamic retail setting!
    Job Types: Full-time, Part-time
    Pay: £12.21 per hour
    Expected hours: 16 – 40 per week

Benefits:

  • Company pension
  • Free parking
  • On-site parking
  • Sick pay

Work Location: In person
Application deadline: 31/08/202

How To Apply:

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Responsibilities
  • Greet customers warmly and assist them with their purchases.
  • Process transactions quickly and accurately using the point-of-sale system.
  • Handle cash, credit, and debit card transactions with precision.
  • Maintain an organised and tidy checkout area, ensuring all supplies are stocked.
  • Provide information about products and services to customers, including upselling when appropriate.
  • Respond to customer inquiries and resolve any issues that may arise during the transaction process.
  • Perform data entry tasks as required, ensuring accurate record-keeping of sales.
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