EDUCATION

• Secondary (high) school graduation certificate

COMPUTER AND TECHNOLOGY KNOWLEDGE

• Internet
• MS Excel
• MS Outlook
• MS Word
• MS Office

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Attention to detail
• Fast-paced environment
• Tight deadlines
• Work under pressure

EXPERIENCE

• 7 months to less than 1 year

• Develop communication strategies
• Advise clients on advertising or sales promotion strategies
• Answer written and oral inquiries
• Assist in the preparation of brochures, reports, newsletters and other material
• Address customers’ complaints or concerns
• Answer inquiries and provide information to customers
• Arrange for billing for services
• Arrange for refunds and credits
• Explain the type and cost of services offered
• Issue receipts and other forms
• Maintain records and statistics
• Perform general office duties
• Receive payments
• Maintain and manage digital database
• Answer clients’ inquiries and provide information
• Consult with clients after sale to provide ongoing support