customer service clerk at Freedom Immigration Firm Yukon Ltd
Whitehorse, YT Y1A 5N6, Canada -
Full Time


Start Date

Immediate

Expiry Date

21 Feb, 25

Salary

27.45

Posted On

17 Jan, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Information Technology/IT

Description
  • Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • Experience: 1 year to less than 2 years
Responsibilities
  • Answer written and oral inquiries
  • Address customers’ complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for billing for services
  • Arrange for refunds and credits
  • Explain the type and cost of services offered
  • Issue receipts and other forms
  • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
  • Receive payments
  • Answer clients’ inquiries and provide information
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week
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