customer service clerk
at
Freedom Immigration Firm Yukon Ltd
Whitehorse, YT Y1A 5N6, Canada
-
Full Time
Start Date
Immediate
Expiry Date
21 Feb, 25
Salary
27.45
Posted On
17 Jan, 25
Experience
1 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Good communication skills
Industry
Information Technology/IT
Description
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience: 1 year to less than 2 years
Responsibilities
Answer written and oral inquiries
Address customers’ complaints or concerns
Answer inquiries and provide information to customers
Arrange for billing for services
Arrange for refunds and credits
Explain the type and cost of services offered
Issue receipts and other forms
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.