• Work Term: Permanent
• Work Language: English
• Hours: 25 hours per week
• Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• Experience: Experience an asset
• or equivalent experience

COMPUTER AND TECHNOLOGY KNOWLEDGE

• Microsoft Publisher
• MS Excel
• MS Windows
• MS Word
• Social Media
• Spreadsheet
• Google Drive

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Attention to detail

• Produce informational materials to increase awareness of services available
• Answer written and oral inquiries
• Assist in the preparation of brochures, reports, newsletters and other material
• Conduct public opinion and attitude surveys
• Address customers’ complaints or concerns
• Answer inquiries and provide information to customers
• Arrange for billing for services
• Arrange for refunds and credits
• Explain the type and cost of services offered
• Issue receipts and other forms
• Maintain records and statistics
• Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
• Order office supplies and maintain inventory
• Perform general office duties
• Receive and log complaints
• Receive credit and employment applications
• Receive payments
• Sell merchandise
• Explain procedures, risks and benefits to clients
• Maintain and manage digital database
• Write and edit press releases, newsletter and communications materials
• Answer clients’ inquiries and provide information