customer service clerk at HIQ Developments Limited
Beaver Bank, NS, Canada -
Full Time


Start Date

Immediate

Expiry Date

25 Nov, 25

Salary

15.7

Posted On

26 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Microsoft Publisher, Technology, Social Media, Google Drive

Industry

Other Industry

Description
  • Work Term: Permanent
  • Work Language: English
  • Hours: 25 hours per week
  • Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • Experience: Experience an asset
  • or equivalent experience

COMPUTER AND TECHNOLOGY KNOWLEDGE

  • Microsoft Publisher
  • MS Excel
  • MS Windows
  • MS Word
  • Social Media
  • Spreadsheet
  • Google Drive

WORK CONDITIONS AND PHYSICAL CAPABILITIES

  • Attention to detail
Responsibilities
  • Produce informational materials to increase awareness of services available
  • Answer written and oral inquiries
  • Assist in the preparation of brochures, reports, newsletters and other material
  • Conduct public opinion and attitude surveys
  • Address customers’ complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for billing for services
  • Arrange for refunds and credits
  • Explain the type and cost of services offered
  • Issue receipts and other forms
  • Maintain records and statistics
  • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
  • Order office supplies and maintain inventory
  • Perform general office duties
  • Receive and log complaints
  • Receive credit and employment applications
  • Receive payments
  • Sell merchandise
  • Explain procedures, risks and benefits to clients
  • Maintain and manage digital database
  • Write and edit press releases, newsletter and communications materials
  • Answer clients’ inquiries and provide information
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