• Work Term: Permanent
• Work Language: English
• Hours: 35 to 40 hours per week
• Education: Secondary (high) school graduation certificate
• Experience: Experience an asset

COMPUTER AND TECHNOLOGY KNOWLEDGE

• Internet
• MS Excel
• MS Outlook
• MS Windows
• MS Word
• MS PowerPoint

• Address customers’ complaints or concerns
• Answer inquiries and provide information to customers
• Arrange for billing for services
• Arrange for refunds and credits
• Explain the type and cost of services offered
• Issue receipts and other forms
• Maintain records and statistics
• Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
• Order office supplies and maintain inventory
• Perform general office duties
• Receive and log complaints
• Receive payments
• Explain procedures, risks and benefits to clients