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Customer Service Clerk at Medina County District Library

Hinckley Township, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

24 May, 26

Salary

13.62

Posted On

23 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Keyboarding, Computerized Circulation System, Simple Calculations, Effective Language Use, Teamwork

Industry

Libraries

Description

REQUIRED KNOWLEDGE AND ABILITIES TO PERFORM THE FOLLOWING: The Medina County District Library is seeking a Customer Service Clerk to provide great customer service to patrons and staff. Duties include but are not limited to registering new patrons, checking out materials, assisting patrons with library equipment, collecting monies, preparing and making bank deposits, resolving problems for patrons, processing library materials, answering telephones, serving as a receptionist welcoming patrons to the library and performing other clerical duties as assigned. QUALIFICATIONS: Candidate must possess a high school degree or equivalent; one year experience working with the public; keyboarding skills; ability to learn computerized circulation system, perform simple calculations, use language effectively, be friendly in dealing with others, and ability to work as a team member. Customer service experience a plus. WAGE: $13.62 per hour; additional $2.00 per hour Sunday premium; Grade 1 BENEFITS: Vacation, sick leave, personal days, holidays, and other benefits based on Union contract; Public Employees Retirement System HOURS: Part time; 20 hours per week; flexible schedule required including some evenings, Saturdays and Sundays (schedule subject to change based on needs of the library) OTHER: Union Position DEADLINE FOR APPLICATION: Open Until Filled MEDINA COUNTY DISTRICT LIBRARY is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

Responsibilities

The Customer Service Clerk will be responsible for providing excellent service to patrons and staff, which includes registering new patrons, checking out materials, and handling financial transactions like collecting monies and making bank deposits. Duties also involve operating library equipment, answering telephones, serving as a receptionist, and processing library materials.