Customer Service Clerk at Medina County District Library
Brunswick, Ohio, United States -
Full Time


Start Date

Immediate

Expiry Date

19 Jul, 26

Salary

13.62

Posted On

20 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer service, Clerical duties, Keyboarding, Computerized circulation system, Problem solving, Teamwork, Communication, Cash handling

Industry

Libraries

Description
REQUIRED KNOWLEDGE AND ABILITIES TO PERFORM THE FOLLOWING:   The Medina County District Library is seeking a Customer Service Clerk to provide great customer service to patrons and staff. Duties include but are not limited to registering new patrons, checking out materials, assisting patrons with Library equipment, collecting monies, preparing and making bank deposits, resolving problems for patrons, processing library materials, processing passport applications, answering telephones, serving as a receptionist welcoming patrons to the library and performing other clerical duties as assigned.    QUALIFICATIONS:  Candidate must possess a high school degree or equivalent and be a U.S. citizen, eligible to become a passport acceptance agent; one year experience working with the public; keyboarding skills; ability to learn computerized circulation system, perform simple calculations, use language effectively, be friendly in dealing with others, and ability to work as a team member.  Customer service experience a plus.    WAGE: $13.62 per hour; additional $2.00 per hour Sunday premium; Grade 1   BENEFITS: Vacation, sick leave, personal days, holidays, and other benefits based on Union contract;  Public Employees Retirement System     HOURS: Part time; 20 hours per week; schedules will be 4 days a week, 5 hour shifts; flexible schedule required including some evenings, Saturdays and Sundays (schedule subject to change based on needs of the library)   OTHER: Union Position   DEADLINE FOR APPLICATION: Open Until Filled     MEDINA COUNTY DISTRICT LIBRARY is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
Responsibilities
The Customer Service Clerk provides direct assistance to library patrons, including checking out materials, processing passport applications, and resolving inquiries. They also perform essential clerical tasks such as managing bank deposits and maintaining library equipment.
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