• Durée de l’emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 35 to 40 hours per week
• Education:
• Expérience:

EDUCATION

• Secondary (high) school graduation certificate

COMPUTER AND TECHNOLOGY KNOWLEDGE

• Internet
• MS Excel
• MS Outlook
• MS Windows
• MS Word
• MS PowerPoint

EXPERIENCE

• Experience an asset

• Address customers’ complaints or concerns
• Answer inquiries and provide information to customers
• Arrange for billing for services
• Arrange for refunds and credits
• Explain the type and cost of services offered
• Issue receipts and other forms
• Maintain records and statistics
• Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
• Order office supplies and maintain inventory
• Perform general office duties
• Receive and log complaints
• Receive payments
• Explain procedures, risks and benefits to clients