Customer Service Clerk at Teleflex Medical - Spain
Fellbach, Baden-Württemberg, Germany -
Full Time


Start Date

Immediate

Expiry Date

27 Dec, 25

Salary

0.0

Posted On

28 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Order Processing, Document Creation, Sales Management, Communication Skills, Teamwork, Problem Solving, PC Skills, German Language Proficiency, Self-Management, Structured Work Approach, Acquisition Strength

Industry

Medical Equipment Manufacturing

Description
About Teleflex Incorporated  As a global provider of medical technologies, Teleflex is driven by our purpose to improve the health and quality of people’s lives. Through our vision to become the most trusted partner in healthcare, we offer a diverse portfolio with solutions in the therapy areas of anesthesia, emergency medicine, interventional cardiology and radiology, surgical, vascular access, and urology. We believe that the potential of great people, purpose-driven innovation, and world-class products can shape the future direction of healthcare.  Teleflex is the home of Arrow™, Barrigel™, Deknatel™, QuikClot™, LMA™, Pilling™, Rüsch™, UroLift™ and Weck™ – trusted brands united by a common sense of purpose. At Teleflex, we are empowering the future of healthcare.  For more information, please visit teleflex.com.Position Summary Verwaltung der täglichen Kundendienstaktivitäten, einschließlich der Bearbeitung von Aufträgenund deren Nachbereitung. Fest zugeordnetes Verkaufsgebiet (Deutschland). Die Stelle ist zunächst 2 Jahre befristet zu besetzen.Principal Responsibilities •    Erstellen und Ablegen von Kundenkorrespondenz / Kundenaufträgen (Bestellungen)•    Verfassen von standardisierten Dokumenten•    Durchführung der Auftragsabwicklung in Deutschland speziell für Rezeptbestellungen (Patienten)•    Erstellung von Angeboten, Auftragsanlage, Lieferungen, Rechnungskorrekturen•    Zusammenarbeit mit dem Sales Management, Außendienst (Business Unit unabhängig)•    Telefonische Kundenbetreuung zu Produkten und Dienstleistungen•    Durchführen von telefonischen Verkaufsaktivitäten•    Durchführen und Nachfassen von Musterbestellungen•    Aufnahme von kaufmännischen Reklamationen / Verbesserungen•    Erfassen / Weiterleiten eingehender Produktreklamationen•    Bearbeitung von Retouren und VersandnachweisenEducation / Experience Requirements •    Kaufmännische Ausbildung oder mehrjährige Berufserfahrung im Customer Service•    MPG-Schulung (MPDG §83)Specialized Skills / Other Requirements •    Sehr gute Deutschkenntnisse in Wort und Schrift•    Sehr gute PC-Kenntnisse (Windows Office / SAP)•    Akquisitionsstärke•    Team- und Kommunikationsfähigkeit (schriftlich und mündlich)•    Zielorientierte, selbstständige und strukturierte Arbeitsweise•    Zielorientiert für die Ziele des KundenTeleflex is an equal opportunity employer.  Applicants will be considered without regard to age, gender, race, nationality, ethnicity, civil status, family status, sexual orientation, disability, religion and/or membership of the traveller community.  If you require accommodation and support to apply for a position, please contact us at talent.emea@teleflex.com. Diversity fosters innovative thinking and entrepreneurship and that’s what we are about at Teleflex. We trust and value our people and their diversity and we make it fun to work here. We are on a journey to ensure our workplaces mirror the patients we serve and the communities we operate in. Our approach is simple, we embrace everyone and want them to feel they belong here. We are building a culture where all employees can bring their best and unique selves to work. If that appeals to you, we would love to hear from you. Come join a company where diversity is sought out and inclusivity is how we progress.   At Teleflex, we follow a comprehensive hiring process. We do not accept unsolicited resumes from agency recruiters or 3rd party firms. We do not make unsolicited job offers. We do not ask for money or require equipment purchase up-front. Teleflex, the Teleflex logo, Arrow™, Barrigel™, Deknatel™, QuikClot™, LMA™, Pilling™, Rüsch™, UroLift™ and Weck™ are trademarks or registered trademarks of Teleflex Incorporated or its affiliates, in the U.S. and/or other countries. © 2025 Teleflex Incorporated. All rights reserved.
Responsibilities
Manage daily customer service activities, including order processing and follow-up. Collaborate with sales management and provide telephone support to customers regarding products and services.
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