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Customer Service Clerk at Whirlwind Steel Buildings Inc
Houston, Texas, United States -
Full Time

Start Date

Immediate

Expiry Date

06 Jan, 26

Salary

0.0

Posted On

08 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication Skills, Interpersonal Skills, Microsoft Office, Oracle System, Organizational Skills, Detail-Oriented, Clerical Tasks

Industry

Wholesale Building Materials

Description
Description Company Overview: Whirlwind Steel is a premier metal building manufacturer specializing in the design, fabrication, and delivery of top-quality metal structures. Our unwavering commitment to excellence, innovation, and customer satisfaction has positioned us as an industry leader. This has allowed us to become creators and distributors of buildings and products that people use to live, learn, worship, work, and play. Job Summary: The Customer Service Clerk is a key internal contact for the department, handling incoming calls, directing inquiries to the appropriate team members, and accurately entering information into the Oracle system. This role supports smooth communication across teams and ensures clerical tasks are completed efficiently. Requirements Key Responsibilities: • Answer and transfer incoming phone calls, directing them to the appropriate person or department. • Greet and assist visitors as needed. • Accurately enters and maintains information in the Oracle system. • Respond to routine questions or escalates issues to the appropriate team member. • Maintain basic filing and recordkeeping systems. • Perform other clerical tasks as assigned. Qualifications: • High School diploma or equivalent; some college preferred. • 1-3 years of experience in a customer service, administrative, or clerical role preferred. • Excellent verbal and written communication skills. • Strong customer service and interpersonal skills. • Proficient in Microsoft Office and comfortable using computer systems. • Highly organized, detail-orientated, and able to work independently. Additional Information: This is primarily an in-office role. Benefits: This is a full-time position with competitive compensation and benefits package, including health insurance, 401(k) plan, and paid time off.

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Responsibilities
The Customer Service Clerk handles incoming calls, directs inquiries to the appropriate team members, and accurately enters information into the Oracle system. This role supports smooth communication across teams and ensures clerical tasks are completed efficiently.