Customer Service & Collections Specialist - Merrimack at DELTA MANAGEMENT ASSOCIATES INC

Merrimack, New Hampshire, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Mar, 26

Salary

20.0

Posted On

18 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Collections, Communication, Problem Solving, Compliance, Teamwork, Account Management, Debt Resolution

Industry

Financial Services

Description

Job Details Level: Entry Job Location: Merrimack NH - Merrimack, NH 03054 Position Type: Full Time Education Level: High School Salary Range: $18.00 - $20.00 Base+Commission/month Travel Percentage: None Job Shift: Swing Job Category: Customer Service At Delta we believe success is the result of our investment in our employees and in taking a long-term approach to employee development that prepares employees for a rewarding career. For 30+ years Delta Management Associates, Inc. has offered superior recovery and default management solutions to clients in the higher education, government and financial services industries. The Customer Service & Collection Specialist works in a fast paced, team environment providing exceptional customer service by partnering with borrowers to find solutions to resolve their federal debt. Responsibilities include Making outbound and receiving inbound calls Reviewing accounts on a daily basis Updating account information through our collections system Compliance with all federal and state laws with regard to collection policies and procedures Delta benefits include: Competitive pay based on experience Flexible schedule Comprehensive paid 2 week training program Casual dress code Benefit package including health, dental, short term disability, vision and 401k Uncapped bonuses Requirements to be considered for the position: High School Diploma or equivalent All candidates are required to pass background check, credit screen and drug test Federal student loans must be in good standing If you are looking for a career email you resume or contact our Recruiting Team at recruiting@delta-mgt.com Delta Management is an equal opportunity employer that hires without regard to an individual's race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status or other prohibited factors under applicable federal, state and local laws. Delta Management Associates is proud to participate in eVerify.. Qualifications

Responsibilities

The Customer Service & Collections Specialist makes outbound and receives inbound calls to assist borrowers in resolving their federal debt. They also review accounts daily and update information in the collections system while ensuring compliance with laws.