Customer Service Consultant | Aesop London | Full Time | French Speaking (H

at  AESOP Corporate

For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations.
Our approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations which stir the self and senses. The same meticulous approach is taken during our recruitment process, seeking out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others.
We aim to strike the right balance between people, planet and profit, actively reducing our footprint on the planet that generously sustains us. So far, this journey has led us to become a certified B Corp. We are committed to building a more sustainable and inclusive society.

Aesop seeks a dedicated French speaking Customer Service Consultant who is available full time, working 5 days per week including weekends, to join our Customer Service team based in London for a hybrid working, permanent contract.
In this position, you will be responsible for consulting and supporting customers through Aesop’s online customer service channels, including phone , live-chat, messaging services and video consultations.
You will build strong customer relationships and contribute to maximising sales and financial growth whilst providing and upholding a flawless and consistent customer experience across our growing channels.
Please kindly note visa sponsorship is not available.