Customer Service Consultant - Automotive at Sime Darby

, , Australia -

Full Time

Start Date

Immediate

Expiry Date

11 Feb, 26

Salary

0.0

Posted On

13 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Verbal Communication Skills, Reliable Work Ethic, Confident Telephone Manner, Customer Service Skills, High Volume Call Handling, Microsoft Office Knowledge, Team Collaboration

Industry

IT Services and IT Consulting

Description

Company : Sime Darby Motors Group (Australia) Pty Ltd Sime Motors – A World of Automotive Excellence Awaits Are you an energetic, customer focused professional with passion for the automotive industry? If this sounds like you, we want you to join our customer experience team at Sime Motors! About us: Sime Motors is one of the leading automotive groups in the Asia Pacific region, proudly part of the Sime Darby Group—a Fortune 500 company with a presence in 17 countries and over 20,000 employees worldwide. Our unique partnerships with prestigious brands—including BMW, MINI, Jaguar Land Rover, Rolls-Royce, Porsche, Volvo and Volkswagen—enable us to offer unparalleled opportunities for both our customers and our team. At Sime Motors, we are pioneering the future of automotive retail, providing a world-class experience that blends innovation, service excellence, and career growth. The Role: Reporting to the Service Customer Interactions Senior Team Leader, in this role you will be responsible for inbound customer enquiries and proactively contacting existing customers to secure service bookings. You will be working in a team supporting the aftersales teams in Sime Motors by providing optimal customer service in a proactive and informative manner in support of business objectives. What we need from you: Excellent verbal communication skills Reliable and strong work ethic Confident telephone manner Customer service skills Capability to action high volume of calls Sound knowledge of Microsoft office The ability to work as part of a dedicated and dynamic team Why work with us? A competitive base salary An opportunity to work for one of the largest companies in the APAC region Professional development opportunities Study Support, an employee benefits account with access to discounts on groceries, fuel, vehicles and more! A safe, friendly, diverse and supportive team environment Sime Motors offer excellent working conditions, ongoing career development opportunities, a great team environment, a competitive remuneration package and benefits package unique to the industry. Ready to drive your career forward? Join us today. Sime is a partner of choice for the world's best brands in the Automotive and Industrial Equipment sectors. We deliver sustainable value to our stakeholders through operational excellence, high performance standards and good corporate governance. Founded in 1910, Sime Darby Berhad today has a workforce of approximately 30,000 employees and a presence in 18 countries and territories across the Asia Pacific region. It is listed on the main market of Bursa Malaysia. To explore more career opportunities across the Sime Group, click the link below: Sime Career Site

Responsibilities

You will be responsible for inbound customer enquiries and proactively contacting existing customers to secure service bookings. You will support the aftersales teams by providing optimal customer service in a proactive and informative manner.