Customer Service Consultant Benelux at Virtuagym B.V.

Amsterdam, North Holland, Netherlands -

Full Time

Start Date

Immediate

Expiry Date

10 Sep, 26

Salary

0.0

Posted On

12 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Dutch Fluency, English Fluency, Customer Support, Problem Solving, Communication Skills, Client Relationship Management, Technical Troubleshooting

Industry

Health;Wellness & Fitness

Description

Join Virtuagym as a Customer Service Consultant (Dutch speaking)! In this role, you'll be much more than a support specialist. You'll become a trusted partner to our clients, helping fitness professionals get the most out of our platform, solving challenges and directly contributing to their success. If you enjoy helping people, solving problems, and making a real impact in a fast-paced international scale-up, this could be the perfect step in your career. We are the leading software solution for fitness professionals and market leader in the Netherlands, more than 50% of all Dutch fitness clubs use our software every day! With a multicultural team of 175+ employees worldwide, we're growing faster than ever, which is why we’re looking for a Dutch-speaking Customer Service Consultant to join our Client Succes team. Work from our amazing office in central Amsterdam or from home - we love flexibility. In this role, you'll be the first point of contact with our clients, playing a key role in our growth and making a real impact in a fast-paced tech scale-up! What you’ll do: 💬 Be the voice of Virtuagym, helping clients with top-notch support 🤝 Connect with clients and become their go-to person 🛠️ Work with Product to solve tech issues and improve the platform 🔥 Make a difference every day - your ideas and work truly count ✅ What you bring: Native Dutch and strong English skills Positive attitude with excellent communication skills Creative problem solver who handles challenges effectively Not ticking all the boxes? No worries! If you’re a fast learner with a great attitude, we’d love to have you on our team! What we offer 🎁: 🎯 Unlock your potential with 1-on-1 coaching, assessments, and a defined career path! 🐶 A fun and pet-friendly office by the Amsterdam canals 🎉Weekly team lunches, Friday drinks, fun events & company trips 🏋️ Health & wellness perks – gym budget, discounts & more ✈ Work abroad up to 12 weeks a year (within Europe) 🌴 25 paid vacation days (+ option to buy more) 🏠 Flexibility to work from our office in the city center of Amsterdam or from your home 🚀 Why Virtuagym? We’re a diverse, international team (35+ nationalities) with a flat hierarchy, lots of freedom and room to grow. Here, your ideas matter and you’ll make a real impact - while having fun along the way! Ready to join us? Click ‘Apply for this Job’ below—we’ll get back to you in 1 working day! Once you’ve applied, please keep an eye on your inbox (including spam/promotions). The Hiring Process Screening call with Recruitment 1st interview with the Team Lead of Support 2nd interview with the Director of Support & Onboarding

Responsibilities

Act as the primary point of contact for fitness professionals to provide top-notch support and ensure platform success. Collaborate with the Product team to resolve technical issues and improve the software platform.