JOB SUMMARY

Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly greeting customers in person or on the phone, determine their needs, and immediately respond by providing guidance and assistance as required, assisting Collision Estimators by handling drop-offs, mapping/marking and photographing vehicles, arranging customer transportation, preparing paperwork and performing active customer deliveries while effectively communicating with customers, clients, teammates and vendors to ensure correct and efficient repairs while adhering to all Calibers Standard Operating Procedures, insurance partners and industry guidelines/standards.

REQUIREMENTS:

2+ years of customer facing experience; sales experience a plus
Must have a valid drivers license and be eligible for coverage under our company insurance policy

ABILITIES/SKILLS/KNOWLEDGE

Ability to do consistent physical activity reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.
Passion for learning the collision industry
Be able to understand instructions written and verbal
Can prioritize competing tasks and adapt easily to a fast-paced environment
Must be able to provide personable, friendly World Class customer service to internal and external customers
Caliber is an Equal Opportunity Employe

Please refer the Job description for details