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Customer Service Consultant (Customer Care) at Hollywoodbets Careers Site

Durban, KwaZulu-Natal, South Africa -

Full Time

Start Date

Immediate

Expiry Date

12 Jun, 26

Salary

0.0

Posted On

14 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Care, Customer Service, Query Resolution, Complaint Handling, Transactional Support, Agility, Communication

Industry

Gambling Facilities and Casinos

Description

Hollywoodbets is a sports and entertainment betting operator that was born and bred in Durban, South Africa. Whether you’re in one of our upmarket retail branches or online, our customers can conveniently place bets in style anytime, anywhere. We’re proud to partner with local and international legends, from the Hollywoodbets Sharks and Brentford FC to iconic events like the Hollywoodbets Durban July. Being part of our Purple Team means being part of something bigger. At Hollywoodbets, every day is a chance to learn, grow, and make an impact. We move fast, think big, and work together to turn bold ideas into reality. With passion, creativity, and a shared purpose, we bring our Purple Spirit to everything we do. The opportunities here are endless. If you’re driven, curious, agile and ready to level up, there’s no limit to how far you can go with the Purple Team!

Responsibilities

This position is responsible for ensuring a seamless customer care experience across all interaction platforms. The role involves dealing with customer queries and complaints in a timely and efficient manner, including providing transactional support.