Customer Service & Content Moderation Career Opportunities – Athens, Greece at Flowdesk

Athens, Attica, Greece -

Full Time

Start Date

Immediate

Expiry Date

11 Oct, 26

Salary

0.0

Posted On

13 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Content Moderation, Multilingual Communication, Problem Solving, CRM Systems, Digital Safety, Adaptability, Empathetic Communication

Industry

Financial Services

Description

Role Overview Are you a natural communicator, a problem solver, or a digital safety enthusiast? We are currently seeking enthusiastic and motivated Multilingual Customer Service Advisors and Content Moderators to join our fast-growing, international teams in the historic city of Athens, Greece. We have multiple open positions across various premium global projects (ranging from tech leaders and e-commerce giants to travel and entertainment platforms). Whether you thrive in a collaborative office environment or prefer the comfort of working from home, we have an ideal path for you. Languages We Are Hiring For We are actively recruiting native or proficient (C1/C2) speakers of the following languages: German Dutch Italian French Spanish Portuguese (Note: An intermediate command of English is also required for training and internal communication). Key Responsibilities Depending on the specific track you match with, your daily activities will include: Track 1: Customer Service Advisor Assist international customers via inbound calls, emails, and/or live chat with inquiries regarding products, accounts, billing, or bookings. Deliver empathetic, high-quality solutions to ensure an excellent customer experience. Maintain accurate customer records and handle data with care in internal CRM systems. Track 2: Content Moderator Review, evaluate, and moderate user-generated content (videos, images, text, or listings) to ensure platform safety and community policy compliance. Identify and flag content that violates legal regulations, copyright laws, or safety guidelines. Make objective, rational decisions to help keep digital spaces secure and positive. Requirements & Profile Needed Experience: No prior experience is strictly required! We welcome entry-level enthusiasts who possess a strong customer-centric mindset and a desire to learn. Skills: Strong communication abilities, adaptability, and eagerness to develop new skills in a fast-paced environment. Legal Status: Valid European Union (EU) citizenship or an active, fully issued Greek work permit is mandatory. (Please note: The company does not provide working visa sponsorship). Work Model & Location Location: Athens, Greece. Work Options: We offer both On-Site roles at our modern, tech-equipped facilities and 100% Remote options from within Greece (depending on the project assignment). Premium Relocation & Adaptation Package Moving to a new country is a major step, so we make your transition to Greece completely seamless and stress-free: Travel Arrangement: Your flight and initial travel to Athens are fully booked and covered directly by the company. Initial Accommodation: Temporary accommodation is provided and covered upon your arrival to give you a comfortable landing. Housing Assistance: Dedicated support from our team to help you find a permanent apartment, including full coverage of the real estate agency fee. Cultural Integration: Free Greek language lessons provided by the company to help you immerse yourself smoothly into local life and culture. Compensation, Perks & Progression Competitive Salary Package: Composed of a secure fixed monthly base salary tailored to your specific language tier. Bonus Incentives: Eligible for performance-based bonuses, attendance incentives, and shift allowances depending on project requirements. Paid Training: Fully structured onboarding and continuous learning programs provided from day one. Career Advancement: Long-term professional growth pathways within a global company that strongly encourages internal promotion.

Responsibilities

Provide high-quality customer support via calls, emails, and chat for global projects. Alternatively, review and moderate user-generated content to ensure platform safety and policy compliance.