• Non-customer facing role
• Competitive salary + Bonus Scheme + Benefits
• On-the-job training – genuine career pathway
• Location: either Lynbrook or Campbellfield
  Capral Aluminium – Australia’s largest aluminium manufacturer and distributor – is looking for an Experienced Customer Service Coordinator to join our small and supportive team in either Campbellfield or Lynbrook, Victoria.
  This is a non-customer-facing, office-based role, ideal for someone with experience in order processing, internal sales support, or technical customer service. You’ll play a key part in ensuring our operations run smoothly behind the scenes.

ABOUT YOU:

We are seeking a motivated and experienced professional who enjoys working in a fast-paced, detail-focused environment.

• Previous experience in a similar internal customer service or admin coordination role
• Strong verbal and written communication skills
• A professional and friendly phone manner
• Solid computer literacy and attention to detail
• A good attitude to workplace safety and reliability

Applicants must also be prepared to undertake a pre-employment medical inclusive of drug and alcohol test.

• Accurately entering sales orders into our system
• Responding to phone and internal enquiries
• Providing quotes, lead times, and order status updates
• Vetting orders for accuracy and feasibility
• Processing credit claims and applying credit policies
• Offering technical and product support over the phone